Privacy Policy

1. Introduction

Nakola Expert Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nakolaexpertsystems.com (the "Site") and use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out a contact, quote request, or career application form
• Subscribe to our newsletter or insights
• Communicate with us via email, phone, or social media
• Engage with our services or request a proposal

This may include:

• Personal identifiers: Name, email address, phone number, company name, job title
• Project details: Budget range, project type, timelines, technical requirements
• Career information: Resume/CV, cover letter, portfolio links, work experience
• Communication content: Messages, feedback, and any other information you share

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device information: Browser type, operating system, screen resolution
• Usage data: Pages visited, time spent, click patterns, referral source
• Network data: IP address, approximate geographic location
• Cookies and tracking technologies: See Section 6 below

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process project proposals, contracts, and service agreements
• Evaluate career applications and manage recruitment
• Send newsletters, insights, and updates (with your consent)
• Improve our website, services, and user experience
• Analyze usage patterns through aggregated, anonymized analytics
• Comply with legal obligations and protect our legitimate interests
• Prevent fraud, abuse, and unauthorized access

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Service providers: Trusted third parties that help us operate our business (e.g., email delivery, analytics, hosting), bound by confidentiality agreements
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
• With your consent: When you explicitly authorize us to share your information

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact inquiries: Up to 24 months after last communication
• Project data: Duration of the engagement plus 36 months
• Career applications: Up to 12 months after the position is filled
• Newsletter subscribers: Until you unsubscribe
• Analytics data: Aggregated for up to 26 months

6. Cookies & Tracking Technologies

Our Site may use the following types of cookies:

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

7. Data Security

We implement industry-standard measures to protect your information, including:

• HTTPS encryption for all data in transit
• Access controls limiting data access to authorized personnel
• Regular security reviews and updates
• Secure hosting with reputable infrastructure providers

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent

To exercise any of these rights, contact us at privacy@nakolaexpertsystems.com. We will respond within 30 days.

9. International Data Transfers

As we serve clients globally, your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses, to protect your data in accordance with applicable data protection laws.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., LinkedIn, GitHub). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: